Scope
This policy describes how Janalo Technologies handles information related to its website and AI order desk on WhatsApp. Last updated: 13 October 2026.
Information we process
To provide the order desk, we process buyer and business contact details, WhatsApp messages, voice notes, photos, product requests, catalogue and price-list data, order cards and order confirmations. We may also process support correspondence and technical records needed to operate and secure the service.
How we use information
We use this information to interpret order requests, prepare order cards using the business’s approved catalogue and prices, seek clarification, record confirmations, provide support and protect the service. Clients are responsible for providing appropriate notices and obtaining any required permissions from their buyers.
Storage and sharing
Janalo stores its service messages and order data in India. WhatsApp and service providers used to deliver messages or process order inputs may process information under their own terms and privacy policies, including outside India. We share information only as needed to provide the service, comply with legal obligations or protect legitimate rights. We do not sell personal data.
Retention and security
We retain information for the service, support and applicable legal requirements, and delete it when it is no longer needed. We use reasonable safeguards and limit access to people and providers who need it to deliver the service. No system can guarantee absolute security.
Your choices and deletion requests
You may contact us to request access, correction or deletion of your personal information, or to withdraw consent where consent is the basis for processing. We may need to verify your identity and coordinate with the business responsible for an order. Some records may need to be retained to meet legal obligations or resolve disputes. Withdrawal may affect our ability to provide the service.
Indian data protection law
We aim to handle personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act), and its rules as they apply. You can contact us with privacy concerns or requests.
This website
This static website does not use advertising trackers, analytics scripts or a contact form. The hosting provider may process technical request information to deliver and secure the website. Email and phone links use your chosen apps and their privacy settings.
Privacy contact
For privacy questions, deletion requests or grievances, email logeshnatarajan31@gmail.com or call +91 82483 40379. Write “Privacy request” in the email subject so we can identify your request.
Janalo Technologies
3/1297/42, Annamalai garden, Somanur road, Palladam, Tamil Nadu, 641664, India